Although you naturally want to avoid returned shipments, you must have a process that is economical, easy, and keeps your customers happy. Logistech offers an API for your webstore so that your customers are always just a few clicks away from creating a return shipping label. Returned merchandise is either placed back into normal inventory or quarantined based on the item(s) condition.
1 Generating Labels.
Although you want to avoid returns, you still need a streamlined process to make it easy for you and your customers. Logistech offers an API for your web store to create return labels so that with just a few clicks your customer receives an email link of a return shipping label.
2 Receipt Processing.
After an a return shipment is received by our fulfillment center, the items will receive a visual inspection and be added back to your inventory. There are a few options for items that do not pass visual inspection. Those items can either be placed in a quarantine location for rework at a later date, to be shipped to a manufacture or can be discarded. Either way Logistech works to fit your specific needs.
3 EDI Services.
Perhaps you are tired of logging in to manage your orders through your customer's web portals. We can offer back office support to take this burden away from you or your staff. Or alternatively, Logistech can create an EDI account and submit necessary EDI forms directly to your customers.
Let's Work Together!
Our mission at Logistech Solutions is simple: to provide high-quality services for our valued clients. Our team goes above and beyond to cater to each project’s specific needs. Through open communication and exceptional service, we hope you’ll find what you’re looking for with our Logistics Service. For more information or general inquiries, get in touch today.